Ingersoll Rand, an industrial manufacturer was looking for ways to improve communication skills for its office and onsite employees.
The key challenge for Ingersoll Rand was to conduct a training session for its onsite employees who were spread across the country. Enguru proposed a combination of blended and app+interactive programs which would benefit both its office and onsite employees.
The course was customised in a way that a beginner level student covered general English modules whereas a more advanced level student focused on e-mail and business etiquette modules.
Structure of the program
160 levels on the app, equivalent to 20 hours on enguru app over the span of 12 weeks.
Essential for customising the course based on current English level of the student.
Blended learning program for office employees
App based learning combined with 8 hours of teacher training sessions spread across the program, aimed at giving participants additional speaking and writing practice, which reinforced app learning.
App + interactive program for onsite employees
App based learning merged with live webinar sessions & telephonic calls allowed users to learn from remote locations at convenient times.
Post assessment test
After course completion, final results are compared with pre- assessment test to showcase improvement.
Overall improvement – 83% of the employees improved their communication skills post course completion and 44% (roughly half of those who improved) managed to jump up one CEFR level which is considered an excellent performance.
Engagement – On an average, employees spent 22 hours on the app.
Expansion – After successful course completion, Ingersoll Rand again partnered with enguru to conduct teacher led session for “Customer Communication Skills with American English & Culture” which had equally good results.